Why You Should “Cross-Train” Your Employees

Published by Mike Michalowicz (Google+)

Mike Michalowicz, Author of The Pumpkin Plan, shows you how to follow the "law of success"…

Another video by Mike Michalowicz, Author of The Toilet Paper Entrepreneur

Category: Getting Clients, Skill Toolbox, Video
Tags: , , , , , .
  • http://www.confectionconnectionTN.com/ Lindsay Blankenship

    Great Topic Mike! Cross training is absolutely imperative in today’s business environment as it promotes a culture of high engagement. I am working to open my business (working solo right now), however when I have a group of associates, I will expect each person to function in any position needed. This is necessary to maximize productivity with minimal resources and (most importantly) have a group that can step in when I’m away and treat the business as if it were their own and make solid decisions to promote the vision! (Of course, this means relinquishing the OCD need many business owners have to micromanage and just TRAIN, TRUST and COACH!)