Posts Tagged ‘Jodi Smith’

When the Dow goes down, manners matter more. Yes, believe it or not, the etiquette consulting field is a recessionary business. Think about it, when you have a choice between two restaurants, both in the same area, both in the same price range, both with solid menus, and one makes you feel like Norm walking into [...]  Read more »

Did you know…The average business never hears from 96% of unhappy customers. For every complaint received there are in fact 26 customers with problems, 6 of which are considered serious. An average customer with a problem tells 9-10 others, 13% tell 20 or more. – Bruce L. Katcher, Ph.D. Good help is hard to find. I [...]  Read more »

TOILET PAPER ENTREPRENEUR PROFILES Ms. Jodi Smith, Founder of Mannersmith Etiquette Consulting Company Name Mannersmith Etiquette Consulting The Service Mannersmith is an etiquette consulting firm that delivers seminars to clients ranging from children to CEOs; each program is a combination of lecture, activities and exercises designed to ensure that learning about etiquette is both educational and entertaining. Started Officially January 1996 Start-Up Cost A [...]  Read more »